Legal

Privacy policy

Last updated 9 November 2026.

Blaadline is built and run by Niloy Mahmud Apu, in Bangladesh. This page says what we keep about you and the people in your family trees, why, who else handles it, and how to have it removed. Questions go to support@blaadline.com.

What we keep

  • Your account. Your email address, which is how you sign in. With Google sign-in, also the name and picture Google shares. With a password, a one-way hash of it (never the password itself). A session record while you are signed in, and a count of failed sign-in attempts used to lock out password guessing.
  • Your trees. Everything you enter or import: names, dates, places, notes, sources, relationships and any photos you add. Trees often describe living relatives; see “People in your trees” below.
  • Without an account. A tree you build on the Try page stays in your own browser, not on our servers, until you choose to save it to an account.
  • Usage. We record which pages are opened and which features are used (for example, a tree opened, saved or exported), with a random identifier kept in your browser, the country your visit comes from, whether the device is a phone, tablet or computer, your browser’s language and screen size, and the site that linked you here. We do not store your IP address or your browser’s identifying details, and never put names or tree contents in these records. We use them to see what works and what breaks. We also use Vercel Web Analytics, which counts page views without cookies.
  • Purchases. Premium is sold by Freemius, which takes the payment. We receive your email address, the plan, the license and its dates. We never see or store card details.

Who else handles it

We use a small number of services to run Blaadline. Each handles your data only to provide its part:

  • Vercel hosts the site and provides Web Analytics.
  • Neon hosts the database where accounts and trees are stored.
  • Google handles “Continue with Google” sign-in, if you use it.
  • SMTP2GO delivers account email: sign-up confirmation, password reset and address change notices.
  • Freemius sells Premium as the merchant of record and processes payments.

These services may store data outside your country. We do not sell your data, and we do not show advertising.

Who can see your trees

A new tree is Private: only you can see it. You can choose Unlisted (anyone with the link can read it, and it is not listed anywhere) or Public (it is also listed on the Explore page). Tree pages ask search engines not to index them. You can make a tree Private again at any time.

People in your trees

Trees describe real people, and many of them are alive. Before you make a tree Unlisted or Public, make sure the people in it would be content to be shown. If you appear in somebody else’s published tree and want something removed, write to support@blaadline.com with the link, and we will deal with it.

Your choices

  • Edit or delete any tree or person yourself, at any time.
  • Export any tree as a GEDCOM file, so your data is never locked in.
  • Change your email address or password on your account page.
  • To delete your account, write to support@blaadline.com from its address. We delete the account and its trees within 30 days, and remove the account from our usage records. Freemius keeps its own record of any purchase, as the law requires of a seller.

Cookies and browser storage

Our cookies are only for signing in: one keeps you signed in, and a few short-lived ones protect the sign-in itself. We set no advertising or tracking cookies. The browser also keeps a few things for you: a tree built without an account, your panel sizes and display choices, and the random identifiers used for usage records. The Freemius checkout, when you open it, is subject to Freemius’s own policy.

Children

Blaadline is not meant for children under 13 to use on their own, and we do not knowingly hold accounts for them.

Changes

When this policy changes in substance, we update the date above. If a change affects how existing data is used, we will say so by email first.

See also the terms of use.